
Service Partner Plan
Peace of mind, all year long.
Here at W.E. Brown, we offer a Service Partner Plan that allows you to relax and entrust us with the management of your home comfort systems. As a service partner, you receive routine inspections of your HVAC system. If we discover an issue with your system, you'll receive 15% off the cost of repairs.
We also offer the option to add routine plumbing and electrical inspections to your plan for an additional fee. Our team of expert technicians has the experience and expertise to keep your whole-home systems running at peak efficiency. This spells savings and energy efficiency for you.

Service Partner Plan Benefits:
High-Performance Service Checks: Two high-performance service checks each year to ensure that heating and cooling systems are ready to go as the seasons change in central Virginia. (Read more about this service below.)
Priority Service: Your general and emergency service calls are given priority scheduling ahead of regular customers.
15% Discount: You receive a 15% discount on any heating, cooling, electric, or plumbing repair as long as you remain part of the program. Note: This 15% discount does not apply to system replacements or other contract work.
Discounted emergency service fee
100% Satisfaction Guarantee: We promise you complete satisfaction or it’s free.
Transferable: Your Service Partner Plan can be transferred to your new home, or to the buyer of the home you are selling. It’s your choice.
NOTE: Membership may be canceled at any time with a 30-day written notice sent to our office address.
What’s included in an HVAC Service Check?
Filter maintenance: Check filters and advise on replacement
System cleaning: Clean key components for optimal efficiency
Component inspection: Examine coils, refrigerant levels, and drain lines
Control testing: Test thermostat, electrical systems, and safety controls
Airflow assessment: Inspect blower, belts, and overall airflow performance
Heating inspection: Check burners, heat exchanger, and gas connections
System review: Evaluate overall operation and provide recommendations

Add-On Services for W.E. Brown Service Partners
Annual Plumbing Inspection: A thorough evaluation ensures that your plumbing system is operating safely and in compliance with industry standards, minimizing the risk of leaks, floods, or other hazards. The inspection includes checking toilets, faucets, hose bibs, and a hot water heater flush. Our team also checks the water pressure and emergency shut-off valves. We make sure that you know which valve to turn off in case of an emergency.
Annual Generator Inspection: Our electrical team can provide a full-service visit to ensure that your generator is operating safely and in compliance with industry standards. We will observe operation and measure for proper voltage and frequency output. The visual check includes an examination of the generator and its enclosure for cleanliness and dryness.
W.E. Brown Service Partner Plan Pricing
-
Service Partner (Monthly)
Two routine inspections of your HVAC system each year, plus additional benefits (see below).
-
Service Partner (Yearly)
Two routine inspections of your HVAC system each year, plus additional benefits (see below).
-
Service Partner Plumbing Add-on
One yearly plumbing inspection with water heater flush.
-
Service Partner Generator Add-on
One yearly generator inspection.
Convenient Appointments
The friendly team at W.E. Brown will call you to schedule an appointment that suits your schedule. Our Service Partner Plan is designed to extend the life of your equipment and provide added comfort and protection for you and your family. At W.E. Brown, we offer the most comprehensive and responsive service to ensure your comfort for many years to come.
Ready to Join?
Call 434-352-1252, email britney@webrown.com, or fill out the form below if you’d like to speak with Britney about our 12-month Service Partner Plan. Start creating a world of comfort in your home!