Very good service

Great service starting with the office and extending to the tech service!

We began our working relationship with WE Brown one year ago. They provide the best customer service of ANY organization with whom I have ever conducted business. Their willingness to ALWAYS go above and beyond sets them apart from all other vendors. Jennifer is an absolute delight to work with. :-)

Plumbing-great service-great timeframe

Excellent service from a great company with whom I've dealt since 1999!! Cody did an excellent job and everything worked beautifully when he was done.

I contacted W.E. Brown one morning when our heat pump wasn't working. Jennifer understood that I needed someone to look at the heat pump (which is 9 yrs old). She was very polite, and said that someone would come by and look at it. I received a text and email with Travis's picture. The text read that he was going to come by and look at the heat pump. Later I received a phone call saying Travis would be here soon. By that afternoon Travis was here to save the day. He explained everything that he did, and he fixed our heat pump. Travis was very professional, very polite, and an all-around nice person. He is definitely an asset to W.E. Brown.

The service was excellent. We have worked with W. E. Brown for over 20 years and they are always prompt, polite and customer oriented. Strongly recommend them.

Excellent service! Good advice, prompt service!

I had W. E. Brown Inc service my whole house generator today. From the Scheduling with Erin to the Service from Mike and Jessica things went very smoothly. They were all most helpful.

Justin arrived during a videoconference (my fault) and did his work quietly and with no interruptions. I really appreciated his willingness to work under these conditions!

Called by WE Brown offering a free HVAC inspection. Jonathan C was the technician. He was professional, thorough and knowledgeable. He explained what he was doing in a way I could understand. 1 item needed fixing that day, and his other recommendations were sent via email. I appreciate being able to know what was being done, what they recommended to fix and not being pushed into any unnecessary repairs or service plan. I will recommend WE Brown to others.

Amazing service. Called after noon and they fit me into the schedule the same day. They were very prompt, upfront about fees and did the job quickly and efficiently.