Excellent service! Good advice, prompt service!

I had W. E. Brown Inc service my whole house generator today. From the Scheduling with Erin to the Service from Mike and Jessica things went very smoothly. They were all most helpful.

Justin arrived during a videoconference (my fault) and did his work quietly and with no interruptions. I really appreciated his willingness to work under these conditions!

Called by WE Brown offering a free HVAC inspection. Jonathan C was the technician. He was professional, thorough and knowledgeable. He explained what he was doing in a way I could understand. 1 item needed fixing that day, and his other recommendations were sent via email. I appreciate being able to know what was being done, what they recommended to fix and not being pushed into any unnecessary repairs or service plan. I will recommend WE Brown to others.

Amazing service. Called after noon and they fit me into the schedule the same day. They were very prompt, upfront about fees and did the job quickly and efficiently.

very professional,communication was excellant and helpfull.

prompt and courteous service

W.E. Brown office customer service staff handled all of our scheduling needs and questions throughout the process of installing our home generator and were a pleasure to work with. Electrician and apprentice doing the actual installation were highly professional and did an outstanding job. Overall we are extremely pleased and would highly recommend W.E. Brown for generator installation and service.

The WE Brown tech, Jonathan, was the single most knowledgeable, helpful, and detail oriented employee of any company in my home subcontractor rolodex. He came to my house for a full HVAC system operations screening. Not only did he take the time to explain the different components of the entire HVAC system, he drew diagrams, put labels on components for future maintenance, he updated the wiring configuration of my nest thermostat, he serviced the mini-split unit in a separate outbuilding, he went as far as to re-locate a hard-to-reach component in my furnace for future tech access and easy replacement should I ever need it. He took his time to do things correctly, focusing on ergonomic solutions and ease of maintenance for future techs (and homeowners). WE Brown, and Jonathan specifically, is the only person I ever want servicing my HVAC system. He was that good.

I had a lot of electrical work done by Michael Anders. He is incredibly good at what he does and I trust his work 100%. He worked tirelessly to complete our project and patiently answered all our questions. I am beyond happy with the results and 10/10 recommend him for any electrical work.

Erin was most helpful and sent Matt quickly to research and resolve the problem with my furnace. He did a great job and was very helpful in explaining why the problem occurred and how he fixed it.

Very courteous and helpful in setting up everything. Highly recommend.

Matt was fantastic. Thorough, friendly, polite, and clear when giving me the many complex options I needed to consider to repair my HVAC. W.E. Brown is always professional, responsive, and technologically impeccable.