Kerry was very informative. He explained that everything is in good working order and no problems exist.
Jim
Thanks

very professional and polite

Cory did a very good job for us and we highly recommend him and W E Brown

Dale was courteous and did an excellent job!

Came on time, did not oversell.

Excellent customer service!

We didn't want to pay for the emergency fee when we discovered our sink leaking after business hours, but they had a tech at our home by 930am the next morning! Our job ended up being more complicated than anticipated, but Dale, our plumber, was knowledgeable, professional, and polite and didn't leave until the job was done. He even vacuumed my entire kitchen, explained the issue and what he did, and then answered other plumbing questions in our home. I wouldn't hesitate to recommend them or call again. Great service.

I have had a electrical /plumbing problem that nobody could figure out. W.E. Brown got right to the problem. I dealt with 3 very professional people from their company. They are masters at what they do. I would never go anywhere else.

The servicemen are very personable and well informed. They were able to quickly discern and fix the problem.

Incredibly friendly and helpful staff. They keep you in the loop on everything that is going on with the job and do quality work. You can feel confident that the problem has been fixed and will remain fixed when you use W.E. Brown

Jonathan was prompt and professional in servicing my heatpump. I appreciated the helpful explanation he gave me. Would definitely recommend!

In an emergency situation, Erin and Daniel were immensely helpful in addressing the problem promptly with skill and understanding.

Erin did a great job at dispatching, travis showed up early and found my issue, I appreciate everything you guys did. Thank you

Encountered and early morning water leak. After an unpleasant experience with another company, I placed a call to WE Brown. Erin answered promptly and provided all of the details for the visit. Cody called me 5 minutes after speaking with Erin and within 30 minutes was at my door. He was courteous and professional and completed the repair efficiently. He also took a moment to show me a few additional items that I may want to be cautious of after the repair. Great customer service on both ends. Will definitely be using them again.

Both the gas and electrical guys were on time for the estimates. Gas line install came in higher than another bid. Co matched the quote. Generator was ordered and install of gas line set up. Both gas line and generator installed the same day even though install was to be next day. All done professionally. Follow up by office personnel was great. In my business, we deal with customer service daily and most companies have poor following up to our requests. Would definitely recommend W.E. Brown.
Jim Beach

The whole experience from working with office to the work done by Justin and another young woman was great. They came to my house when they said they would be there. The office called to tell me they were enroute. They fixed the problem quickly. I have had contractors before and have had to chase them to come and then to finish their job. These people have never done that to me.