Service Partner

Service Partner

Relax and Leave Your Home Comfort To Us.

W.E. Brown offers our Service Partner Plan — a maintenance plan that allows you to relax and leave the management of your home comfort systems to us. We will handle the maintenance of your plumbing, heating, air conditioning, electricity, HVAC, and even indoor air quality. And, we have the experience and the expertise to keep your whole-home system working at peak efficiency. This spells savings and energy efficiencies for you and lets you focus on the more important things in your home!

Service Partner Plan Benefits Include:

  • High-Performance Service Checks – Two high-performance service checks each year to ensure that heating and cooling systems are ready to go as the seasons change in central Virginia. (Read more about this service below.)
  • Priority Service – Your general and emergency service calls are given priority scheduling ahead of regular customers.
  • 15% Discount – You receive a 15% discount on any heating, cooling, or plumbing repair as long as you remain part of the program.
  • No Emergency Service Fees – No additional fees for emergency service.
  • 100% Satisfaction Guarantee – We promise you complete satisfaction or it’s free.
  • Transferable – Your Service Partner Plan can be transferred to your new home, or to the buyer of the home you are selling. It’s your choice.
  • NOTE: Membership may be canceled at any time with a 30-day written notice sent to our office address. 15% discount does not apply to service call charge, system replacements or other contract work. All drain stoppages are covered by a 30-day warranty.

Your Service Plan High-Performance Checks.

As part of your HVAC Program benefits, our NATE-certified technicians will perform two high-performance checks on your system and will alert you to any major issues. This will ensure that heating and cooling systems are ready to go as the seasons change in central Virginia.

Included services:

  • Checking all the electrical connections, voltages, and amp draws of major components
  • Visual check of coils and other components
  • Air filter replacement
  • Thermostat inspection
  • Testing safety controls and limits
  • Checking igniter, pilot light, and equipment operation
  • For gas boilers: checks on safety limits, water leaks, and pipe connections
  • Inspection of pumps and water filter for water source heat pumps

Convenient Appointments

The professional staff at W.E. Brown will call you to schedule an appointment that suits your schedule. Our maintenance plan is designed to extend the life of your equipment and provide added comfort and protection for you and your family. At W.E. Brown, we offer the most comprehensive and responsive service to ensure your comfort for many years to come.

Call (434) 295-1177 or contact us today to join our 12-month Service Partner Plan and start creating a world of comfort in your home!

If you have contracting and subcontracting service plan questions, call Brandi (434) 295-1177 to discuss our Commercial Service Partner Plan. We’ll tailor a plan that suits your maintenance and performance needs.

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