November 5, 2018

Customizable Smart Home Technology

After decades of experience providing reliable plumbing, electric, and HVAC services, W.E. Brown has expanded their products/services to include smart-home technology. While the idea of smart-home devices may be intimidating for some, Jay Taggart (CEO of W.E. Brown) saw this addition as a natural progression for the company. After all, they have been installing the first piece of smart-home technology in Americans’ homes for years; the thermostat.

Your Home, Your Way
Smart-homes are fully customizable, giving homeowners the ability to choose different technological enhancements that provide comfort, security, and convenience. “It is basically setting up your home in a way that accommodates your lifestyle. It can be as simple as having a wifi thermostat, or as complex as having a house fitted with multiple advanced automations and a comprehensive security system. Clients will always have the option to expand their system later or adapt it to improve their lifestyle” Jay explained. What makes these enhancements truly “smart”, is that they are all fully integrated and controlled by the owner from one app. (Diagram Below)

smart-home-diagram-1550x985

Non-Invasive Installation
Luckily, installation is quick and non-invasive. “Most censors are surface-mount and wireless, with no drilling necessary unless customers prefer a built-in look. Electric installation is no different than changing a regular outlet or a switch to put a smart one in.” When it comes to client privacy, Jay explained, “once the system is set up, the customer maintains it 100% through their password protected app. All the video recorded by the cameras are only stored in the camera itself. W.E. Brown can install your system and help you maintain it, but we are not allowed to access it unless the owner gives us permission.”

Is Smart-Home Technology for You?
If someone was trying to make this decision, Jay would ask them, “what are things you do within your home on a daily or weekly basis that are repetitive? How many times have you forgotten to lock the front door or turn off an appliance? Many people would be surprised by the amount of time and energy they would save by having the ability to control and automate everything from the convenience of an app.”

Soon after fitting his house with smart-home enhancements, Jay began to see these benefits firsthand. “Having two teenagers, they are able to use a code to get in the door, so I don’t have to worry about them losing or giving someone a key. If the kids are coming home and we aren’t there, we have a camera that records the door when it is unlocked, so from my phone I can make sure my kids get home safely (and see whether or not they are bringing friends over). I have lights outside my house that come on at dusk and go off at dawn, and lights in my house that turn on and off when our cell phones come into geo range after dark. I have a friend who is really into cappuccinos, so he uses his smart outlet on a schedule to make sure his cappuccino machine is on and hot when he wakes up. Everyone is different, so they will have different things they find beneficial from a convenience, safety, and even energy saving perspective.”

Why use W.E. Brown for Your Smart-Home Needs?
Unlike other companies using general handymen, W.E. Brown uses trained, licensed professionals with experience in plumbing, electrical, and HVAC services. All of these systems go hand-in-hand with smart home technology, so we know how to make sure everything is installed correctly that your system is operating at peak efficiency. We provide the benefits of a hybrid system by offering both safety and convenience related products.

While we are happy to install convenience items such as light switches and receptacles, we give customers the freedom to install them on their own. We certainly do not want to sell something that forces customers to use us because they have to. We want customers to use us because they want to. We want our customers to know how committed we are to their happiness and satisfaction with the product itself.

Finally, we have been around since 1922 and stay true to offering exceptional customer service. We stand behind everything we offer our clients, meaning we will give them the same warranty as our other products, resolve any questions or issues, and take care of their systems for the long run. If customers decide to buy smart technology from us, they have a level of security knowing W.E. Brown will be here to support it over the years moving forward.”

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